HOTLINE/TEXTLINE: 904-225-9979 Administrative Office: 904.491.6364 If you need to leave this site immediately

Resident Advocate

Micah’s Place is looking for the right candidates to staff our growing organization. We are looking for a Resident Advocate. This position will work flexible shifts to provide coverage at our 24-hour emergency shelter.

We are seeking individuals with compassion, strong interpersonal skills, empathy, self-motivation, and willingness to work as a team in our 24-hour emergency shelter.

Benefits: (Yes, you get to do amazing work with great benefits!) Benefits will be provided to this position which will consist of:

Medical Benefits: (currently $111/month for the base plan for FL residents, and 100 % company paid Dental, Vision, and Life Insurance after 1st 30-day calendar month). Employees have the option to purchase dependent health insurance coverage. Company paid access to Teladoc for medical and mental health services.

Paid Time Off & Holidays: Full-time staff will accrue PTO per pay period based on number of years of employment starting at 20 – 8-hour days.  We also offer 9 holidays.  Time worked on a holiday is paid at twice the regular rate of pay.

Compressed Work Week:   4–10-hour shifts or 3- 12 hours shifts, depending on the need.

Compensation: $38,000 – $42,000/year, dependent on experience.


  • Work closely with survivors of domestic violence, providing in-depth case management.
  • Provide crisis assistance via 24-hour hotline.
  • Maintain the health, safety, and cleanliness of a 24-hour emergency shelter.
  • Coordinate community referrals with resources
  • Provide judgement free support to survivors of domestic violence.


  • Experience working with individuals in a crisis setting.
  • Familiarity with local resources and agencies.
  • Minimum of high school diploma or GED equivalent.
  • Written and verbal communication skills.
  • Good computer skills to include Microsoft Office and database entry.


  • Interest in and commitment to Micah’s Place mission.
  • Must pass a DCF Level 2 background check or qualify for a Level 2 Background exemption.
  • Valid driver’s license, reliable transportation, proof of insurance and clean driving record.
  • Must exhibit a positive, non-judgmental approach to survivor services.
  • Must be physically mobile and able to sit, stand, bend, stoop, and lift up to 40 pounds with assistance.

There’s no such thing as a perfect candidate. You don’t need 100% of the preferred qualifications to add incredible value to our team. Our participants come from all different backgrounds, and so do our employees. If you’re passionate about what you could accomplish here, and you meet the minimum requirements of the position, we’d love to hear from you.

We provide in-depth training to ensure our team is prepared to work with our survivors and ongoing outside training to continually enhance professional growth. The shelter operates 24/7 – flexibility, weekends, and holidays are required.

This Agency is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, sexual orientation, or marital status.

For more information on Micah’s Place and our mission, visit:

Please submit resumes and cover letter with salary requirements to

No phone calls please.