How you can help a friend Is someone that you care about a victim of domestic or dating violence?  Here are some things that YOU can do to help. Your friend's first step to safety could be the assurance that s/he is not alone and that s/he is not crazy. Let your friend know that there are resources where s/he can get help. Be supportive, patient and respectful. Respect your friend’s confidentiality. Encourage your friend to develop a safety plan. Do NOT confront the abuser. Do NOT leave voicemails, send e-mails or leave brochures about abuse. Communication may be monitored. Encourage your friend to call our 24-hour a day toll-free hotline: 800-500-1119 or locally 904-225-9979.  We are here to help.